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Shipping Policy
We process orders within 3-5 business days. Custom orders may take longer depending on the design and complexity.
Once shipped, you’ll receive a tracking number to keep an eye on your package.
Shipping times vary depending on your location and the carrier, usually between 3-10 business days for North America.
Please make sure your shipping address is correct — we’re not responsible for delays or lost packages due to incorrect addresses.
If you have any questions about your order, just reach out and we’ll be happy to help!
Refund Policy
All custom-made products are final sale and are not eligible for returns.
Cancellation / Return / Exchange Policy
All custom-made products are final sale and are not eligible for returns, exchanges, or refunds unless there is a verified quality issue.
The majority of our other products are also final sale. Refunds or exchanges will only be considered if the item is defective or has a manufacturing fault.
If you receive a damaged or defective product, please contact us within 7 days of delivery with photographic evidence and a detailed description of the issue. We will work with you to resolve the matter promptly.
For any approved refunds or exchanges, the customer is responsible for all return shipping costs.
