Printed Memories
Shipping Policy
Thank you for shopping with Printed Memories! We take great care in preparing and shipping your handmade items.
Processing Time:
All orders are processed within 1–3 business days. Because all our products are handmade, processing times may vary slightly during busy seasons.
Delivery Time:
Once your order has shipped, you will receive a confirmation email with tracking information (if available) including the estimated delivery times.
Delays:
Printed Memories  is not responsible for delays caused by shipping carriers, weather conditions, or customs clearance.
Incorrect address:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost  Packages:
If your package is lost in transit, please contact us within 5 days of delivery (or expected delivery date), and we will work with you to resolve the issue.
Refund Policy
As our products are custom-made, refunds are not available once an order has been approved and sent to production.
If your order arrives damaged or defective, please contact us within 48 hours of delivery with:
A description of the issue
Clear photos of the item and packaging
We will review your request and assist you as quickly as possible.
Cancellation / Return / Exchange Policy
At Printed Memories, each item is carefully handmade and inspected before shipping. Your satisfaction is important to us.
Orders may be cancelled or edited before design approval and printing. Once the design has been approved and the order has been sent to production, it cannot be cancelled, returned, or exchanged due to the personalized nature of the product.
Due to the custom and handmade nature of our products, all sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective.
