Recreated Candle Co

If your candle is in stock and ready to ship, the processing time is typically 1-4 business days. Custom orders, pre-orders and busier times of the year can increase this time. Your order is top priority so please know it is being packaged with lots of care as quickly as possible.

Unfortunately, there is nothing I can do about shipping delays once the package leaves my studio. Your order will come with a tracking number, which can be presented to the carrier if there are any delays or delivery issues. If you need help with a claim, please send me an email - I would be happy to assist you in the process.Amber & Oak does not offer returns or exchanges at this time, but please reach out to me via email if there is an issue with your order so I can make it right.