Shipping Policy
**Processing Time:**
All orders are handcrafted with care and typically processed within **3-5. business days** (excluding weekends/holidays) after payment is confirmed.
**Shipping Options & Delivery Times:**
📦 **Standard Shipping**: 3–7 business days (estimated)
🚀 **Expedited Shipping**: 2–5 business days (additional fee applies)
*Delivery times vary by location and carrier. Holidays or peak seasons may cause delays.*
Refund Policy
- Damaged or Defective Items:**
We take pride in our quality, but if your candle arrives damaged or defective, please contact us within **7 days** of delivery with:
- Your **order number**
- **Photos** of the issue
We’ll happily replace your item or issue a refund!
Cancellation / Return / Exchange Policy
Damaged or Defective Items:**
We take pride in our quality, but if your candle arrives damaged or defective, please contact us within **7 days** of delivery with:
- Your **order number**
- **Photos** of the issue
We’ll happily replace your item or issue a refund!
**Returns (Unused Items Only):**
- Accepted within **14 days** of delivery for unused, unburned candles in original packaging.
- Buyer covers return shipping costs.
- Refund issued (minus shipping fees) once the item is received and inspected.
**Non-Refundable Items:**
- **Used or burned candles** (for safety and hygiene reasons).
- Final sale items (e.g., clearance/discounted products).
